Kopaiq
Debt Collection & Revenue Recovery CRM
Kopaiq is a debt collection and revenue recovery platform designed for agencies, SACCOs, fintech lenders, and financial institutions. It combines CRM, invoice tracking, borrower management, portfolio segmentation, and performance analytics to improve recovery rates and operational efficiency.
Features
Key Features
Everything you need to succeed, built right in
Debt Collection CRM
Manage borrowers, track communication history, and assign accounts to collection agents with full activity logs.
Invoice & Repayment Tracking
Monitor invoices, repayment schedules, outstanding balances, and settlement history in real-time.
Telephony & SMS Integration
Integrate with third-party telephony and SMS providers to automate reminders, call logging, and communication tracking.
Portfolio Segmentation
Group accounts by aging, risk profile, balance size, or custom criteria to improve targeting and strategy execution.
Team Targets & Performance Dashboard
Track collector performance, recovery rates, promises-to-pay (PTP), and portfolio-level KPIs with visual analytics.
Compliance & Audit Trail
Maintain a structured activity log for regulatory compliance, internal audits, and operational transparency.
Ready to Get Started?
Custom pricing based on portfolio size